Service
Mortuary cold room
A place in our cold room until the day of the funeral, which can be extended if relatives are still travelling.
What we provide
- A modern cold room with temperature control
- Care in line with sanitary standards
- One day is included in our funeral packages
- Extended for as long as needed while relatives travel
- Family visits at an agreed time
How it works
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Collection
We collect the deceased and place them in our cold room.
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In our care
We look after your loved one until the day of the funeral and extend the time if needed.
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The funeral day
On the agreed day, we bring your loved one to the place of the farewell.
Cold room (mortuary)
Sometimes several days pass between a death and the funeral: the family is waiting for relatives from abroad, paperwork is being completed, the ceremony is being prepared. During this time, the deceased is cared for with dignity in our cold room.
Storage is already included in our funeral packages and can be extended for as long as necessary. If the family would like to hold the farewell at home, we can offer a refrigerated coffin lid.
More details
Here for you, day and night
Call our short number 14000. The call is free, and we answer at any hour.
Answers to the questions that matter
We are here to answer at any hour. If your question is not listed, message or call us and we will talk through your situation with you
Ask us a question
How long can the deceased stay with you?
For any reasonable period, from a single day to however long it takes relatives to arrive from far away. One day of storage is included in our packages.
Can we visit our loved one?
Yes, we will arrange a time for the family to visit.
You may also need
Refrigerated coffin lid hire
A cooling lid for a farewell at home. It keeps the temperature steady, and we fit and collect it ourselves.
Read moreEmbalming
Preserves your loved one's appearance until the farewell, including ahead of international transport.
Read moreHygienic preparation of the deceased
Hygienic care, dressing and preparing your loved one for the farewell.
Read moreFuneral arrangements
We arrange the whole funeral: paperwork, preparing the deceased, the chapel of rest, transport, the ceremony and the memorial meal.
Read moreCleaning and disinfection after a death
Professional cleaning and disinfection after a death: surfaces, furniture and the air. Prompt, discreet and confidential.
Read morePreparing the coffin
Lining, cover and pillow: the coffin made ready for the farewell.
Read moreStill have questions? We can help
Call us or send an enquiry. The funeral director on duty is available day and night and will talk you through what applies in your situation.
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